Welcome to our Website

PLEASE READ THIS TERMS OF SALE CAREFULLY.
THESE TERMS APPLY TO YOU AND YOUR PURCHASE OF ANYPRODUCTS FROM G.I.FI.ZE.THROUGH ITS WEBSITE, LOCATED AT WWW.FILICORIZECCHINI.IT

Terms of Sale

THESE TERMS ARE SUBJECT TO CHANGE WITHOUT PRIOR WRITTEN NOTICE AT ANY TIME, AT FILICORI ZECCHINI USA CORP’S SOLE DISCRETION. BY PLACING AN ORDER FOR PRODUCTS THROUGH THE SITE, YOU AGREE TO BE BOUND BY AND ACCEPT THE TERMS AND CONDITIONS IN EFFECT AT THE TIME OF SUCH ORDER. ALL SALES ARE EXPRESSLY CONDITIONED UPON YOUR AGREEMENT TO THESE TERMS IN ADDITION TO FILICORI ZECCHINI USA CORP’S TERMS OF USE. (Up)

Your Account

When you make a purchase from the Site, you may create an account as part of the checkout process. You are responsible for maintaining the confidentiality of your username and password, and restricting access to your password and account. You further agree to accept responsibility for all purchases and activities that occur under your account. (Up)

Acceptance of Order

Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all of the information required by us to complete your order. Once a properly completed order is received, authorization of your form of payment is received and we have accepted your order, we will promptly place your order in line for shipment. You will receive an automatic e-mail confirming the details of your order (name, address, description of product ordered, price, etc.). (Up)

Payment Terms

FILICORI ZECCHINI USA CORP currently accepts Visa, MasterCard, American Express, Discover credit cards, and PayPal. By submitting your order, you represent and warrant that you are authorized to use the designated credit card and authorize us to charge your order (including taxes, shipping and handling) to that card. If the card issuer rejects your payment, your order will not be fulfilled. (Up)

Shipping Terms and Policies

We endeavor to ship all orders for in-stock items within __ (__) business day. Our standard business hours are Monday through Friday, 8 a.m. to 5 p.m. Eastern Time. Standard shipping is typically via DHL and you should allow five (5) to eight (8) business days for standard delivery once an order has been shipped. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order. If expedited shipping is required, please select that as your shipping choice.
All shipping charges are your responsibility, unless waived by FILICORI ZECCHINI USA CORP.FILICORI ZECCHINI USA CORP Shipping charges will be included on your invoice and can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice. All orders are shipped FOB shipping point. Title to products passes from FILICORI ZECCHINI USA CORP to you upon shipment, and we are not responsible for any shipping delays or problems once the product has been shipped. Orders will only be accepted from and dispatched to addresses within the continental United States of America. No products will be delivered to a P.O. Box address. (Up)

Back Orders

If for some reason an item on your order is temporarily out of stock, we will back order that item for you and ship the other merchandise immediately. Items on back order will be charged when the items are actually shipped, along with applicable taxes and shipping charges. (Up)

Return and Exchange Policies

No products shall be returned to or accepted for return by FILICORI ZECCHINI USA CORP without prior written authorization from the Customer Service Manager of FILICORI ZECCHINI USA CORP All returns are subject to FILICORI ZECCHINI USA CORP’s inspection upon receipt. Credit will not be allowed for damaged or used material, which FILICORI ZECCHINI USA CORP does not expressly accept for return and credit. FILICORI ZECCHINI USA CORP in its sole discretion may apply standard restocking charges for the returned goods value plus any necessary prior manufacturing and refurbishing cost. All goods authorized for return are to be shipped prepaid to FILICORI ZECCHINI USA CORP Collect shipments will be refused unless prior written authorization has been given by FILICORI ZECCHINI USA CORP (Up)

Customer Service

Our Customer Service hours are Monday – Friday, 9 a.m. to 5 p.m. ET, closed Saturday and Sunday. You may also reach us by email at help@fz-usa.com (Up)

What do I do if my order is incomplete, incorrect or damaged?

If you order is incomplete, incorrect, or damaged, please contact us via email at help@fz-usa.com. Our Customer Service hours are Monday-Friday 9 a.m. – 5FILICORI ZECCHINI USA CORP p.m. ET, closed Saturday and Sunday. (Up)

Privacy

Please refer to our Privacy Policy → for information about how FILICORI ZECCHINI USA CORP collects, uses, and discloses personal information from users of the Site. (Up)

Errors

We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by law, we do not warrant that all product descriptions, photographs, pricing, colors, or other information on the Site is accurate, complete, reliable, current, or error-free. In addition, all weights and size dimensions are approximate. If a product offered by FILICORI ZECCHINI USA CORP is not as described or pictured, your sole remedy is to return it in an unused condition for a refund. In the event of an error, whether on the Site, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and refund any amount charged. Your sole remedy in the event of an error is to cancel your order and obtain a refund. (Up)

Limitation of Liability

FILICORI ZECCHINI USA CORP SHALL UNDER NO CIRCUMSTANCES BE LIABLE WHETHER IN CONTRACTS, TORTS, OR OTHERWISE FOR ANY LOST PROFITS, LOSS OF BUSINESS, OR OTHER CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY, EXCEPT AS EXPRESSLY PROVIDED HEREIN. TO THE FULL EXTENT PERMITTED BY LAW, FILICORI ZECCHINI USA CORP’S LIABILITY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID FOR THE PURCHASE OF PRODUCTS FROM THE SITE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. (Up)

Warranties

Generally. FILICORI ZECCHINI USA CORP warrants, for a period of time covering the life of the Products (until Products’ expiration date), that the Products will be manufactured and sold to you in accordance with applicable law, and fit for the ordinary purpose for which the Products are used. This warranty period shall be effective if the product is still within the date reflected on the “best before” date provided by on the packaging. The warranties expressed in this section are extended to you only and are not transferable or assignable without FILICORI ZECCHINI USA CORP's prior written consent. FILICORI ZECCHINI USA CORP shall not be liable under the warranty on the products granted in these Terms unless you give FILICORI ZECCHINI USA CORP immediate written notice of any claimed defect, including a detailed description of the problem or difficulty, and establishes to FILICORI ZECCHINI USA CORP's sole satisfaction that the products have been properly used. Such written notice must be given to FILICORI ZECCHINI USA CORP immediately upon your discovery of the defect within the warranty period, and upon FILICORI ZECCHINI USA CORP's request, you must suspend use of the products and give FILICORI ZECCHINI USA CORP the right to immediately inspect the products believed by you to be defective.

No Other Warranties. THE WARRANTIES EXPRESSLY DESCRIBED IN THIS SECTION ARE IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED AND OF ALL OTHER WARRANTY OR DAMAGE OBLIGATIONS OR LIABILITIES OF ANY KIND ON FILICORI ZECCHINI USA CORP'S PART. FILICORI ZECCHINI USA CORP NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR FILICORI ZECCHINI USA CORP ANY OTHER OBLIGATION, WARRANTY OR LIABILITY IN CONNECTION WITH THE PRODUCTS. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS SECTION, YOU ACKNOWLEDGE AND AGREE THAT FILICORI ZECCHINI USA CORP HAS NOT MADE AND SHALL NOT BE DEEMED TO HAVE MADE, AND HAS EXPRESSLY DISCLAIMED, ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, AS TO THE CONDITION, VALUE, DESIGN, OPERATION, PRODUCTIVENESS, MERCHANTABILITY OR FITNESS FOR USE FOR ANY PARTICULAR PURPOSE OF THE PRODUCTS OR ANY PART THEREOF, AS TO THE QUALITY OF THE MATERIAL OR WORKMANSHIP WITH RESPECT TO THE PRODUCTS OR ANY PART THEREOF. (Up)

Proposition 65 Warning

If you are purchasing coffee mugs or cups from the Site depicting our logo, and you are in California, please make sure to read this WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. (Up)

Governing Law; Venue

These Terms and your purchase of products from FILICORI ZECCHINI USA CORP through the Site shall be governed and construed in accordance with the laws of the State of New York, without resort to its conflict of law provisions to the contrary. You agree that any dispute arising out of these Terms shall be submitted to final and binding arbitration in the City of New York, New York, USA, under the Commercial Arbitration Rules of the American Arbitration Association then in effect, upon written notice and demand of any party therefor. The arbitration shall be conducted by one (1) arbitrator, in the English language. Any arbitration award rendered shall be binding, final and conclusive upon all parties, and judgment thereon may be entered in any Court having jurisdiction thereof. The prevailing party shall be entitled to recover reasonable attorney’s fees and costs from the other party. (Up)

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